Privacy Policy
Effective Date: 24-04-2012
Last Updated: 02-04-2025
At AMB Loads (“we”, “our”, “us”), your privacy is our priority. This Privacy Policy explains
how we collect, use, store, and protect the personal and business information you provide when
you use our website and services, including our SMS communications.
By accessing our website or using our services, you agree to the practices described in this
policy.
- Information We Collect
We may collect the following types of information:
a. Personal and Business Information
Name
Company name
Email address
Phone number
Billing and payment details
Freight and shipment information
Any other information voluntarily submitted through our forms or communication
channels
b. Automatically Collected Data
IP address
Browser type and version
Device type
Pages visited and time spent on the site
Referring website or source - How We Use Your Information
We use your information to:
Provide and manage freight brokerage services
Match shipments with appropriate carriers
Communicate with you regarding load updates, billing, support, and promotions
Send you transactional or promotional SMS messages (with consent)
Improve our website performance and user experience
Comply with legal and regulatory requirements - SMS Communication (TCR & TCPA Compliance)
By submitting your mobile number, you agree to receive SMS messages from AMB Loads via
RingCentral, in full compliance with The Campaign Registry (TCR) and TCPA guidelines.
Message Purpose: Operational updates, load notifications, promotions, and support.
Consent: You provide express written consent to receive SMS messages from us,
including through automated systems.
Opt-Out: You may reply “STOP” at any time to unsubscribe. “HELP” will provide more
information.
Carrier Disclaimer: Message delivery may be affected by your mobile carrier. Message
and data rates may apply. - Data Sharing and Disclosure
We do not sell, rent, or misuse your personal data.
We may share your information only in the following circumstances:
With vetted third-party service providers (e.g., FMCSA-compliant carriers, payment
processors)
When legally required (e.g., regulatory compliance, court orders)
In the case of business transfers (e.g., merger, acquisition)
All partners must comply with strict confidentiality and data protection standards. - Data Security
We implement industry-standard physical, administrative, and technical safeguards to protect
your data. This includes:
Secure Socket Layer (SSL) encryption
Firewalls and anti-virus software
Restricted internal data access
Regular security audits
However, no method of transmission over the Internet or electronic storage is 100% secure. We
cannot guarantee absolute security. - Your Rights and Choices
You may:
Update or correct your personal information by contacting us
Request deletion of your data, subject to legal or operational requirements
Opt out of promotional emails or SMS messages
To make a request, please email us at [Insert Email Address]. - Cookies and Tracking Technologies
We use cookies and similar technologies to analyze website traffic and improve our services. By
using our site, you agree to our use of cookies. You can manage cookies through your browser
settings. - Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy
practices or content of those third parties. - Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect
personal information from children. - Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page
with a new effective date. Your continued use of our services after changes means you accept the
updated policy.
Contact Us
If you have any questions about this Privacy Policy or your personal information, you may
contact us at:
📧 Email: [email protected]
📞 Phone: 571-685-6400
📍 Address: 3601 Pickett Rd, unit 2040, Fairfax, VA 22031